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TERMS OF SERVICE

Last Updated: December 26, 2025

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

1. ACCEPTANCE OF TERMS

By accessing, downloading, or using the Lymngo website, mobile application, or related services (collectively, the "Platform"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

These Terms constitute a legally binding agreement between you and Lymngo Ltd. "we," "us," or "the Platform".

2. NATURE OF SERVICES

2.1 Technology Service Provider Only: You agree and acknowledge that Lymngo is strictly a technology services provider and acts solely as a venue to connect Vehicle Owners ("Owners") with Renters ("Renters").

2.2 NOT A RENTAL COMPANY: WE DO NOT OWN, LEASE, MAINTAIN, OR RENT VEHICLES. WE ARE NOT A TRANSPORTATION CARRIER OR INSURANCE AGENT.

2.3 No Agency Relationship: The Vehicle Owner is not an employee, agent, or partner of the Platform. The Platform is not a party to any rental agreement entered into between Renters and Owners.

2.4 Limitation of Control: We have no control over the conduct of Owners, Renters, or the condition of any vehicles. We disclaim all liability in this regard to the maximum extent permitted by the laws of Trinidad and Tobago.

3. ACCOUNT REGISTRATION & IDENTITY VERIFICATION

3.1 Eligibility: Users must be at least 21 years of age (25 for certain vehicle categories) and possess a valid Driver's License.

3.2 Data Verification & Storage (Consent to Cross-Border Transfer):

  • Authorization: By creating an account, you authorize us to request and store documentation (including your Driver's License and Passport) to verify your identity.
  • International Storage Consent: You acknowledge that Lymngo uses secure cloud infrastructure (e.g., AWS, Cloudflare) which may be located outside of Trinidad and Tobago (specifically in the United States).
  • Waiver: In compliance with the Trinidad and Tobago Data Protection Act (2011), you explicitly consent to the transfer and storage of your personal sensitive data to these international servers for the purpose of service facilitation and security.

4. OBLIGATIONS OF THE VEHICLE OWNER

4.1 Legal Compliance & Registration: The Owner represents and warrants that any vehicle listed on the Platform is legally registered with the Trinidad and Tobago Licensing Authority.

4.2 The "P-Plate" Prohibition:

  • Strict Ban: The use of vehicles with "Private" (P) registration for commercial rental purposes is strictly prohibited on this Platform.
  • Requirement: All listed vehicles must carry valid "Rental" (R) or "Hiring" (H) registration plates.
  • Assumption of Liability: If an Owner lists a "Private" vehicle, the Owner assumes 100% sole liability for any legal fines, vehicle seizure, impoundment fees, or insurance denials that result from this violation of the Motor Vehicles and Road Traffic Act.

4.3 Maintenance: The Owner certifies that the vehicle is in safe, roadworthy condition and free of mechanical defects.

5. OBLIGATIONS OF THE RENTER

5.1 Vehicle Inspection (Duty of Care): You acknowledge that it is your responsibility to inspect the vehicle prior to operation. By accepting the keys, you certify that the vehicle is in acceptable condition.

5.2 Prohibited Uses: You may not use the vehicle for:

  • Transporting passengers for hire (operating as a "PH" taxi).
  • Towing, pushing, or off-road driving.
  • Transporting illegal substances or committing any crime.
  • Sub-renting the vehicle to a third party.

6. FEES, PAYMENTS, AND CANCELLATIONS

6.1 Collection of Funds: The Platform collects the total rental fee from the Renter as a limited payment collection agent for the Owner.

6.2 Service Fees: We charge a Service Fee for the use of our software. This fee is non-refundable once the rental period begins.

6.3 Security Deposits: We reserve the right to place a hold on your payment method for a Security Deposit. This deposit may be used to cover damages, cleaning fees, or unapproved mileage overages.

7. DISCLAIMER OF WARRANTIES

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE VEHICLES LISTED BY OWNERS ARE SAFE, LEGALLY REGISTERED, OR INSURED.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, LYMNGO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF:

  1. YOUR USE OF THE PLATFORM.
  2. ANY INTERACTION WITH OTHER MEMBERS.
  3. ANY ACCIDENT, BREAKDOWN, OR MECHANICAL FAILURE OF A RENTED VEHICLE.
  4. ANY INSURANCE CLAIM DENIED DUE TO THE OWNER'S FAILURE TO MAINTAIN PROPER REGISTRATION.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE PLATFORM IN THE 12 MONTHS PRIOR TO THE EVENT OR (B) $100 USD.

9. INDEMNIFICATION

You agree to release, defend, indemnify, and hold Lymngo, its directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

  1. Your breach of these Terms.
  2. Your improper use of the Platform.
  3. Your interaction with any Member or use of a vehicle, including any injuries, losses, or damages (compensatory, direct, incidental, consequential, or otherwise) of any kind.
  4. Your breach of any laws, regulations, or third-party rights (including insurance laws of Trinidad and Tobago).

10. DISPUTE RESOLUTION (MANDATORY ARBITRATION)

10.1 Governing Law: These Terms are governed by the laws of the Republic of Trinidad and Tobago.

10.2 Mandatory Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms shall be settled principally by binding arbitration administered by the Dispute Resolution Centre of Trinidad and Tobago (DRC), rather than in a court of law.

10.3 Class Action Waiver: YOU AND THE PLATFORM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

10.4 Jury Trial Waiver: You expressly waive your right to a trial by a judge or jury.

11. GENERAL PROVISIONS

11.1 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

11.2 Modifications: We reserve the right to modify these Terms at any time. If we make changes, we will post the revised Terms on the Platform and update the "Last Updated" date. Your continued use of the Platform constitutes acceptance of the revised Terms.

12. CONTACT INFORMATION

For questions about these Terms, contact us at:

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